We answer within two working days.
Email founder@vzndesigns.io — that is the whole support system. A real person reads it. Tell us your phone, your app version (Profile → Settings, at the bottom) and what happened.
Cancel in your app store, not in FIGHTR — Apple and Google own the subscription, so they are the only ones who can stop it.
Cancelling stops the renewal. You keep Pro until the end of the period you already paid for.
No, as long as you cancelled before day seven. The trial becomes the monthly plan on day seven if it has not been cancelled, and we remind you two days before that happens.
Nothing is deleted. Free keeps three saved workouts, so the three most recent stay live and the rest move to a vault where you can still see them. Resubscribe within 30 days and every one of them comes back exactly as you built it, in the same order. Your training history, levels, badges and program progress are never affected.
Open the paywall in the app and tap RESTORE PURCHASES. If that does not do it, email us with the store receipt and we will sort it out.
Check your spam folder first — that is where it usually is. The verify screen has a SEND IT AGAIN option, and a CHANGE EMAIL one if you typed the address wrong. If neither works, email us from the address you signed up with.
See deleting your account. It can be done inside the app, and it is permanent.
No. Everything works shadowboxing. Set your equipment in Profile → Settings and the coaching cues change to match — the app never sends bag cues to someone shadowboxing.
FIGHTR supports standard Bluetooth heart-rate straps. Make sure the strap is not already connected to another app or watch — most will only talk to one device at a time. Pairing is always optional and every screen that offers it also offers to skip.
Check that Spoken coaching is on in Profile → Settings, that your phone is not on silent, and that your volume is up. FIGHTR uses your phone's built-in text-to-speech voice, so if no voice is installed for your language your device settings are the place to add one.
Bug reports, feature requests, refund questions, or a session that did not log — founder@vzndesigns.io.